Award-winning Treo smartphones goes beyond email with signature capture and tracking software allowing SureXpress drivers to carry only one device.
Palm, Inc. (Nasdaq:PALM) today announced that SureXpress, a parcel-delivery service company, has deployed 100 Treo(TM) smartphones with Socket Communications' (Nasdaq:SCKT) SD Scan Card running P.O.D Verify's Proof of Delivery software to scan barcodes and capture signatures. SureXpress' deployment of the Treo solution accelerates its delivery process, cuts billing and collection times to one day from 14 to 21 days, reduces errors, and enables a more real-time environment for customers to track their packages.
Now, SureXpress drivers need to carry only one device -- the Treo smartphone running on the Cingular Wireless network with an integrated Socket barcode scanner and the point-of-delivery software to scan and track parcels, send and receive messages, and make phone calls. The Treo smartphone wirelessly(1) collects all the tracking information and posts it to a secure website that allows customers to trace their packages, see when they are delivered and the identity of the person who signs for them. P.O.D Verify's software provides courier and transportation professionals, such as SureXpress, the ability to track items in a matter of seconds and manage pickups and deliveries nationwide.
"We looked at many alternatives and after careful consideration, chose the Palm Treo smartphone because of its advanced features and wireless capabilities and because of the fast return on investment," said Brooks Wright, president for SureXpress. "The new tracking system has delivered tangible benefits quickly. We've attracted new customers, saved on labor time and improved payment rates -- to name a few."
More companies like SureXpress are taking advantage of Palm's expanding product portfolio with hardware and software business solutions to better serve mobile professionals. Palm's flexible, standards-based approach and customer-centric model represent its commitment to serving the growing mobile needs of small, large, and global businesses.
"With 36 percent of the U.S. market share for converged products(2), the Treo continues to gain ground with businesses and mobile professionals," said Tara Griffin, vice president of enterprise markets for Palm, Inc. "SureXpress is a great example of a small business using Palm's affordable solutions to do two things: compete more effectively and offer customers a great experience."
SureXpress provides verified on-time commercial delivery services at extremely competitive rates with the highest security. SureXpress puts all of its experience behind every parcel it delivers; working to make sure it shows up on time, every time. SureXpress will facilitate delivery from an envelope in vans to palletized freight on their box trucks.
SureXpress offers delivery system throughout the entire state of Oklahoma and select areas of Texas, Kansas, Arkansas, and Missouri. It specializes in delivering medical and veterinary specimens, x-rays, pharmaceuticals, legal documents, payroll, automotive, floral, and almost any non-bulk freight items.
More information about SureXpress is available at http://www.surex.biz.
About Palm, Inc.
Palm, Inc., a leader in mobile computing, strives to put the power of computing in people's hands so they can access and share their most important information. The company's products for consumers, mobile professionals and businesses include Palm(R) handheld computers, Palm Treo(TM) smartphones, Palm LifeDrive(TM) mobile managers, as well as software, services and accessories.
Palm products are sold through select Internet, retail, reseller and wireless operator channels throughout the world, and at Palm Retail Stores and Palm online stores.
(1) Within wireless service coverage area only. Email, messaging and web access requires data services from a mobile service provider at an additional cost.
(2) Source: Canalys estimates, "Worldwide Mobile Devices Q3 2005"