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Can't sync outlook calendar and contacts

 
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ktz123r
Newbie


Joined: Oct 25, 2005
Posts: 1

PostPosted: Tue Oct 25, 2005 9:38 am    Post subject: Can't sync outlook calendar and contacts Reply with quote

I have a lifedrive and Outlook 2000 under XP. Installed palm desktop and then changed to outlook for sync'ing calendar and contacts. Hot sync works fine, but calendar and contacts are not sync'ed. When I check the hot sync log, contacts and calendar does not show up at all. Hotsync action for both calendar and contacts is set to desktop overwrites handheld.

When I check in the c:\palmone folder , there is no sub folder with my user name. I've checked and the user name for hot sync on the lifedrive is the same as the user name for hotsync on the PC. Under outlook on my pc there is a folder called handheld syncronization and that also has the same user name.

What am I missing?
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tim_palmzone
Site Admin
Site Admin


Joined: Aug 28, 2003
Posts: 1493
Location: Dallas, TX

PostPosted: Sat Oct 29, 2005 5:33 am    Post subject: Reply with quote

Right click on the Hotsync icon in your Windows task tray. Select "Custom" and look at the conduits there. If the Outlook sync installed correctly, you should have (among other things) several items that say Outlook next to them like this:

Memos (Outlook)
Calendar (Outlook)
Contacts (Outlook)
Tasks (Outlook)

Make sure those are all set to "Synchronize the files".
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